Terms & Conditions
Last updated: November 13, 2025
Agreement to Terms
By downloading, accessing, or using the NATO Alphabet Learning application ("App"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you and VANDEREIJT.COM ("we," "us," or "our"), operating from the Netherlands.
Trader Information
In accordance with EU Consumer Rights Directive (2011/83/EU), we provide the following trader information:
- Trading Name: NATO Alphabet Learning
- Legal Entity: VANDEREIJT.COM
- Registered Address: Netherlands
- Email: support@vandereijt.com
- Customer Service: support@vandereijt.com
- Legal Contact: legal@vandereijt.com
1. Eligibility
Age Requirements:
- •You must be at least 13 years old to use this App
- •Users under 16 in the European Union must have parental consent to create an account
- •Users under 18 must have parental consent to make purchases
By using the App, you represent that you meet these age requirements and have the authority to enter into these Terms.
2. License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes, subject to these Terms.
✓ You May:
- • Download and install the App on devices you own or control
- • Use the App to learn the NATO phonetic alphabet
- • Create an account to access premium features
✗ You May Not:
- • Copy, modify, distribute, sell, or lease any part of the App
- • Reverse engineer, decompile, or attempt to extract source code
- • Remove, alter, or obscure any copyright, trademark, or proprietary notices
- • Use the App for commercial purposes without written permission
- • Upload viruses, malware, or other harmful code
- • Attempt to gain unauthorized access to our systems
- • Interfere with or disrupt the App's functionality
3. User Accounts
3.1 Account Creation
Creating an account is optional but required to purchase Premium Features. When you create an account:
- •You must provide accurate and complete information
- •You are responsible for maintaining the confidentiality of your password
- •You are responsible for all activities under your account
- •You must notify us immediately of any unauthorized use
3.2 Account Termination
You may delete your account at any time through the App Settings. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Purchases and Payments
4.1 Premium Features
The App offers a one-time purchase to unlock Premium features:
- Price: $1.99 (or equivalent in your local currency)
- Type: One-time, non-recurring payment
- Product ID: com.natoalphabet.learning.premium_features
4.2 Payment Processing
Payments are processed securely through:
- •Web: Stripe
- •iOS: Apple In-App Purchase
- •Android: Google Play Billing
By making a purchase, you agree to the payment processor's terms and conditions.
4.3 Account-Based Entitlements
Your Premium purchase is linked to your account and works across all platforms (web, iOS, Android) where you are logged in. This means:
- ★Purchase once, enjoy Premium features on all devices
- ★Login required to access cross-platform benefits
- ★Purchase is permanent and does not expire
4.4 EU Consumer Right of Withdrawal
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU Consumer Rights Directive (2011/83/EU).
Withdrawal Period
The 14-day withdrawal period begins on the day you purchase Premium Features.
Waiver of Withdrawal Right (Digital Content)
Premium Features are digital content delivered immediately upon purchase. By completing your purchase, you expressly:
- 1.Request immediate access to Premium Features
- 2.Acknowledge that you will lose your right of withdrawal once Premium Features are activated on your account
- 3.Provide explicit consent to waive your 14-day withdrawal right
This waiver is lawful under Article 16(m) of the Consumer Rights Directive for digital content where performance has begun with your prior express consent.
How to Exercise Withdrawal Right
If you wish to withdraw before activating Premium Features, contact us:
- • Email: support@vandereijt.com
- • Include your order number and purchase date
- • We will process your refund within 14 days
4.5 Refunds for Other Platforms
For purchases made through Apple or Google:
- •Apple In-App Purchase: Refund requests must be made through Apple's refund system
- •Google Play Billing: Refund requests must be made through Google Play's refund policy
Refunds processed through Apple or Google are subject to their respective policies and terms.
4.5 Pricing Changes
We reserve the right to change pricing at any time. Price changes do not affect purchases already made.
5. Intellectual Property
5.1 Our Content
All content in the App, including but not limited to:
- •Text, graphics, logos, and user interface
- •Audio files and educational materials
- •Software code and functionality
- •NATO phonetic alphabet reference materials
is owned by VANDEREIJT.COM or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
5.2 NATO Standards
The NATO phonetic alphabet is an internationally recognized standard. Our presentation and educational materials are our original work, but the alphabet itself is in the public domain.
5.3 Trademarks
"NATO Alphabet Learning" and associated logos are trademarks of VANDEREIJT.COM. You may not use these marks without our prior written permission.
6. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We disclaim all warranties, express or implied, including but not limited to:
- •Merchantability and fitness for a particular purpose
- •Non-infringement of third-party rights
- •Accuracy, reliability, or completeness of content
- •Uninterrupted or error-free operation
- •Security or freedom from viruses or harmful components
7. Limitation of Liability
To the maximum extent permitted by law:
- •VANDEREIJT.COM shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- •Our total liability for any claims arising from your use of the App shall not exceed the amount you paid for Premium Features ($1.99)
- •We are not responsible for any damage to your device, data loss, or other harm resulting from using the App
Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you.
8. Third-Party Services
The App integrates with third-party services:
- •Stripe: Payment processing
- •Apple In-App Purchase: iOS payments
- •Google Play Billing: Android payments
- •Google Analytics: Usage analytics
Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.
9. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the App, you consent to our Privacy Policy.
10. Changes to the App
We reserve the right to:
- •Modify, suspend, or discontinue the App at any time
- •Add or remove features without notice
- •Update the App to fix bugs or improve performance
We are not liable for any modifications, suspensions, or discontinuations of the App.
11. Changes to Terms
We may update these Terms from time to time. When we make material changes:
- •We will update the "Last Updated" date
- •We will notify you through the App or by email
- •Continued use after changes constitutes acceptance
If you do not agree to the updated Terms, you must stop using the App.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the App shall be resolved exclusively in the competent courts of the Netherlands.
If you are a consumer in the European Union, you retain the right to bring proceedings in your country of residence.
13. EU Online Dispute Resolution
The European Commission provides an online dispute resolution platform for EU consumers:
EU ODR Platform: https://ec.europa.eu/consumers/odr
If you have a complaint and cannot resolve it directly with us, you may submit a complaint through the EU ODR platform.
Please note: We are not obligated to participate in alternative dispute resolution procedures but may do so voluntarily.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and VANDEREIJT.COM regarding the App.
15. Apple and Google Specific Terms
15.1 Apple App Store
If you access the App through Apple's App Store:
- •These Terms are between you and VANDEREIJT.COM, not Apple
- •Apple has no obligation to provide maintenance or support
- •Apple is not responsible for any product liability claims
- •Apple is not responsible for addressing any claims relating to intellectual property infringement
- •Apple and its subsidiaries are third-party beneficiaries of these Terms
15.2 Google Play Store
If you access the App through Google Play:
- •You agree to comply with the Google Play Terms of Service
- •These Terms are between you and VANDEREIJT.COM, not Google
16. Contact Information
If you have questions or concerns about these Terms: